The Premitel Returns Policy applies only to goods shipped to the United Kingdom.
We accept returns for defective products and will refund, repair or replace in accordance with the United Kingdom Sale of Goods Act.
We also accept returns for non-defective goods provided they are returned within 30 days of purchase. These will be refunded or exchanged in accordance with the customer wishes.
Non-defective goods must be returned in an “as-new” condition with all packaging.
Goods should be returned by mail or courier. This will be at the customers expense.
Any refunds due will be processed within 7 days.